Our Process
INTRO CALL
BOOKING
PLANNING
EVENT
FOLLOW UP
INTRO CALL
Start by scheduling an introductory meeting to discuss the needs of your project. We will help you determine how TSB can best support your goals. This initial meeting also gives us the information necessary to design your audio and/or lighting systems, and prepare a cost estimate.
BOOKING
To initiate the booking process, we will send you a proposal containing your invoice, contract, and payment portal. Your project manager will work with you to make adjustments and add the finishing touches. After you have reviewed everything, signed the contract, and paid the 50% retainer fee, your project is officially booked with TSB!
PLANNING
Now that your project is officially booked, your project manager will work closely with you to get a clear understanding of your vision. She or he will coordinate with our operations team to ensure every step of preparation for your project is diligently completed.
EVENT
The time has arrived! The project that you have spent so long perfecting is finally ready for presentation. We are excited to bring our planning efforts to life. Our crew will have your system(s) set up and tested well before it is time for things to get started.
FOLLOW UP
After your project is complete, we will reach out to learn about your experience. We strive to improve with each project. Please be honest with your project manager about highlights and lowlights of your experience with TSB. Your honest feedback will allow us to improve before the next time we have the pleasure of serving your event production needs!